Case Study: Client On-Boarding
The Client
The Global Markets division of a major European investment bank.
The Challenge
This bank's IT department had evolved rapidly over the preceeding 3-5 years and needed to implement a stronger process framework to prioritise, plan, execute and manage its IT projects.
Key areas included:
- IT Governance
- Project portfolio management
- Testing and Software quality
- Project management and reporting
The Solution
Phase 1 - a review of IT Governance and the implementation of testing tools, testing process and a SmartSourcing model for testing resources.
- Testing tools: Roll-out of the Mercury Interactive tools (TestDirector, QuickTestPro , WinRunner) to 500 seats.
- Testing process: Roll-out of a common testing framework and specific processes per application.
- Management framework: Test management and reporting.
- Resourcing model: A resourcing model providing a range of managed service and on & off-shore staff from quality-assured companies at pre-agreed rates.
- Metrics programme: Metrics to demonstrate tangible improvements in the quality of software testing.
- IT Governance: Review of existing IT Governance processes and recommendations for improvement.
Phase 2 - implementation of improved IT Governance, project portfolio management, and project management and reporting.
The Outcome
Lysis Financial designed the solution strategy and programme managed the initial phases of implementation.