We advise firms on the most effective operational strategy for executing AML/KYC/COB given the firm’s geographical coverage and customer mix and develop Target Operating Models and Road-maps to achieve them.

We consider issues such as:

  • Client out-reach models and client experience.
  • Three lines of defence, internal organisation and reporting lines.
  • AML Framework, Policies & Procedures
  • Escalation models.
  • Staffing levels and the optimum balance of experts versus more cost-effective personnel.
  • In-house versus out-sourced, including KYC Utilities
  • On-shore versus off-shore (and near-shore).
  • Effective data management across the COB lifecycle.
  • Banking Secrecy and Data Security requirements.
  • Systems and workflow automation for both COB and KYC.
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